RideApp — Application Privacy Notice

Application Privacy Notice

E88 Ventures, Inc. (collectively "E88", "We", “us” or “our”) respect your privacy and will keep secure and confidential all your personal information and sensitive personal information (collectively, “Personal Data”), as defined under Republic Act No. 10173 or the Data Privacy Act of 2012 and its Implementing Rules and Regulations and the issuances of the National Privacy Commission (the “Privacy Laws”), which you may provide to E88 or which E88 may collect from you.

This privacy notice explains the steps we take to collect, use and protect personal data of users of the NRD RideApp mobile application (“Application”), what information we collect, how we use your information, how we protect your information, what you can do with the information we have about you, and how you can contact us.

Data Collection

Data collected directly from users. To access and/or use the Application, we may ask you for personal data to register your user account (“Account”) in the Application, to provide a service offered through the Application or to carry out a transaction you request. We may collect the following personal data and other information pursuant to the following lawful basis:

  1. pursuant to our legitimate interest as a business and provider of services to you:
    1. contact details, such as your name, email address and mobile number (where applicable);
    2. your preferences with respect to email or digital marketing;
    3. depending on the location settings you select for the Application or on your device – location information including your approximate or precise location and RideBox Battery Swapping Stations near you and/or visited by you;
    4. your inquiries about and orders for our products and services, as well as information provided by you that assists us in identifying the best products and services for you;
    5. event registration information; and;
    6. feedback from you about our products and services, and any relevant information disclosed by you in providing such feedback, including our websites.
  2. necessary for the fulfillment of a contract with you, compliance with a legal obligation, and as required by existing laws and regulations:
    1. financial information, including credit card numbers, bank or customer account information and, in connection with credit requests, other national/tax identification number;
    2. depending on the location settings you select for the Application or on your device – location information including your approximate or precise location and RideBox Battery Swapping Stations near you and/or visited by you;
  3. with your consent:
    1. contact information to conduct email or digital marketing;
    2. to enable third-party service providers to provide you with the necessary services made available on the Application;
    3. depending on the location settings you select for the Application or on your device – location information including your approximate or precise location and RideBox Battery Swapping Stations near you and/or visited by you.

You are not required to provide the above information. However, if you choose not to, certain functionality within the Application may not be available and we may not be able to provide you the requested service or complete your transaction. Nonetheless, we may collect and process your personal data, where consent is not required, in order to fulfill our legal, contractual or statutory obligations, or in pursuant of our legitimate interest, in accordance with the above and applicable laws and regulations.

Data collected by automated means. Pursuant to our legitimate interest, we collect certain data about all users of the Application, including:

  1. device information – device type and ID, mobile device language, operating systems and versions, mobile network information;
  2. log information - Internet Protocol (IP) address, the dates and times they access the Application, length of visit, the features or pages they view and number of views, the links they click, and other system activity relating to the Application;
  3. if they swap batteries at our service stations – data relating to the transaction(s) including the amount charged, discount or promotion code applied, time and date of purchase, frequency of purchases.

Through your Account, we may connect such information with your identity and email address to determine your potential interests in our products and services. We may also combine information we collect about you with information received from third parties. Apart from information which may be linked to a specific user, we may also collect data on an aggregated or anonymized basis that does not directly identify any specific user.

We use these information, in addition to other legitimate business purposes, to improve our security measures, to better understand how the users access and use the Application and how it can be improved to better meet your needs, as well as to gauge interest in our products and services.

Our Use of Personal Data

We will use personal data only for the purposes set forth below.

Services and transactions. We use personal data to deliver services or execute transactions you request, such as providing information about E88 Products and services, processing orders and payments for our products and services, facilitating use of the Application, and other related services. The information we collect will also be used to offer you a more consistent and personalized experience of interacting with E88.

Customer service and feedback. We may use information about you and/or collected from you to respond to your customer service requests and feedback, or take other actions to address your inquiries, or to post your comments or feedback on any social media maintained by us.

Application improvement and troubleshooting. We may use data about you to improve or enhance the Application (including our security measures) and related products or services, or to make the Application easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing the Application viewed through your Account to your preference or interests.

Marketing and Promotional Communications. With your permission, we may use personal data to inform you and send you marketing communications of Products, services or promotions available from E88. This may involve combining your personal data with other information such as the transactions you have made through the Application. Communications may be done by email, SMS and/or through your Account in the Application (such as in-app messaging services). When collecting information that might be used to contact you about our promotions, products and services, we give you the opportunity to opt out from receiving such communications. Moreover, each email or SMS communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Disclosure of Personal Data

Except as described below, personal data that you provide to E88 via the Application will not be shared outside of E88 and its affiliates and related corporations without your consent.

Disclosure in connection with transactions. In connection with certain transactions, we may disclose the relevant personal data you provide to financial institutions, government entities and shipping companies or postal services to fulfill relevant transactions, and comply with our legal, contractual or statutory obligations.

Disclosure to Operational Service Providers. We may engage third-party companies and individuals to facilitate our services, provide the Application on our behalf, perform Application-related services (e.g., maintenance services, database management, web analytics, payment processing, fraud detection, customer support, and improvement of the Application’s features), or assist us in analyzing how our Application is used. These third parties will have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure that these third-party service providers are contractually bound to protect your Personal Data in accordance with this Privacy Notice and the Privacy Laws.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons E88 decides to sell, buy, merge or otherwise reorganize its businesses. Such transactions may involve the disclosure of personal data to prospective or actual purchasers or receiving it from sellers. Although it is E88’s practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from E88 in connection with one of these transactions will comply with all the terms of this Privacy Statement.

Disclosure on collaborative online platforms. Some of our websites or online forums, or platforms promote collaboration among registered users with respect to a particular area or topic. On such online platforms, we may share your username with other participants to label comments or suggestions that you make as yours. We do not, however, share your name, contact details, or other personal data with other users of those collaborative platforms.

Disclosure for other reasons. We may disclose personal data if required to do so by law or applicable regulations, or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property and those of our employees, agents or customers, to enforce our agreements, policies or terms of use, or in urgent circumstances to protect the personal safety of any individual.

Security

E88 is committed to protecting the security of personal data and implements reasonable and appropriate organizational, physical, and technical measures to safeguard it against accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing. While no security measure can guarantee absolute protection against compromise, loss, or misuse (given the inherent risks of data transmission over the Internet or any public network), we employ a variety of security technologies and procedures to help protect data from unauthorized access, use, or disclosure. You acknowledge and accept the inherent security risks of providing information and dealing online over the Internet and will not hold E88 responsible for any breach of security unless this is due to our gross negligence or willful misconduct

Where E88 discloses or provides any data to any contractor, vendor or service provider, we require that each such party maintains appropriate administrative, technical and physical security measures to protect your personal data from destruction, loss, and unauthorized access. For example, we store (or ensure that our service providers store) the personal data you provide on computer systems with limited access that are in facilities to which access is limited. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine. When you place an order with us, view account information, or provide financial information, we protect the transmission of such data using secure encryption.

For sites and applications to which you log in, it is your responsibility to ensure the security of your passwords (including the password to your device) and to not reveal this information to others. If you are sharing a device with anyone, you should always log out before leaving a website or application so that subsequent users will not be able to access your data.

Retention and Review of Personal Data

E88 will retain your personal data and other information collected while your Account is active, or as necessary to provide you services. Following the deactivation or deletion of your Account, E88 may retain your information for a period no longer than five (5) years, or as otherwise required or permitted by applicable law, regulation, or a legitimate business purpose, whichever is longer. This includes, but is not limited to, retaining information:

  1. to comply with legal, tax, accounting, or regulatory obligations, or pursuant to any requirement of any government authority having jurisdiction over E88;
  2. to resolve disputes, prevent fraud and abuse, enforce our agreements, or protect our legal rights;
  3. if there is an unresolved issue relating to your Account, such as an outstanding claim or outstanding credit or payment due; and
  4. for legitimate business purposes including fraud prevention, security, and analytics, where such retention is necessary and proportionate.

Your Rights

In some cases, you can review, and correct personal data provided through the Application by going to the page on which you provided the data. You can also make a request to review and correct personal data collected via the Application or submit any inquiries or concerns you may have regarding personal data by sending us an email.

To the extent required by law, we provide users with (i) reasonable access to the personal data they provide through the Sites, and (ii) the ability to review, correct and delete such personal data. To help protect your privacy, we may take steps to verify your identity before providing you access to your personal data. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email address.

We likewise respect your rights under Privacy Laws, including the right to object, withdraw consent (where consent is given), suspend or order the blocking, removal or destruction of your personal data, and the right to lodge a complaint before the National Privacy Commission. To exercise your rights, you may contact us as indicated below. Your requests will be subject to verification procedures and an assessment on the validity of the exercise of such rights in accordance with applicable regulations. We reserve the right to deny requests that are manifestly unfounded or excessive, or where granting such requests would jeopardize the legitimate interests of E88 or its affiliates, or where otherwise provided by law.

Links to Other Websites or Applications

The Application may contain links to other websites or applications, including those of other companies, professional and government organizations, and publications. These websites and applications operate independently from the Application, and we do not control and are not responsible for the content, security or privacy practices employed by other websites or applications. You should review the privacy statements of those websites and applications to determine how they protect and use personal data.

Children’s Privacy

Our Application is not intended for individuals under the age of eighteen (18) years old. We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child without parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child, please contact us.

Limitation of Liability

To the fullest extent permitted by law, E88, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Application; (b) any conduct or content of any third party on the Application; or (c) unauthorized access, use or alteration of your transmissions or content. This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if E88 has been advised of the possibility of such damage.

Indemnification

You agree to indemnify and hold harmless E88, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Application and services; (ii) your violation of any term of this Privacy Notice; (iii) your violation of any third-party right, including without limitation any privacy or intellectual property right; or (iv) your violation of any applicable law, rule, or regulation.

Questions about our Privacy Practices

If you have questions regarding this privacy statement or our handling of personal data, please contact us at:

Data Protection Officer
E88 Ventures, Inc.
15 Brixton St., Brgy. Kapitolyo, Pasig City
Mobile No.: +639171093022
Email: dpo@nrdev.ph

Changes to this Privacy Statement

E88 may occasionally update this Privacy Notice. When we do, we will revise the "updated" date at the bottom of the Privacy Notice. For material changes, we will provide notice through the Application or by other reasonable means, such as email, to provide you an opportunity to review the changes before they become effective. You should revisit this page periodically to become aware of the most recent privacy terms. Your continued use of the Application after the effective date of the revised Privacy Notice constitutes your agreement to such changes, unless your explicit consent is required by law for such changes..

 

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NRD is a leading electric motorcycle distributor, delivering high-quality rides designed to meet the everyday rider's needs for range, power, and safety.

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